Transforming Healthcare Access with the NHS App

Your central hub for appointments, referrals and care

Appointment and referral management

• 85% of acute trusts will allow appointment viewing on the NHS App by March 2025
• Proxy access for parents and carers by March 2027 for secondary care management

Improved patient experience

• Faster access to test results and next steps like surgery or consultations
• Direct contact with providers for follow-ups

Default digital pathway

• NHS App and Manage Your Referral website as the standard for choosing providers and managing referrals

Clarity and transparency

• Clearer triage outcomes and appointment details for patients and referrers

Vision

• A central healthcare hub for more than 36 million users, connecting 85% of hospitals by 2025 to simplify care access and communication